All goods purchased from kensmart.co.nz come with a 7 day warranty unless stated otherwise. Misuse, impact/water damage and wear and tear are not covered under this warranty. We will repair or replace any product under warranty as detailed in the Consumer Guarantees and Fair Trading Acts. If the same or similar product cannot be repaired or replaced, a refund on the product will be given. Please choose carefully when purchasing goods as we do not refund or exchange products if you change your mind or make an error.
Please contact us immediately by email at firstname.lastname@example.org if you believe your product may be faulty or have a genuine case to exchange and we will resolve this as fast as possible for you.